Effective Date: June 26, 2026

UpThrone Window Treatments (“UpThrone,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your personal information.

By accessing or using our website, requesting a quote, scheduling an appointment, purchasing our products or services, or otherwise interacting with UpThrone Window Treatments, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Telephone number

  • Mobile phone number

  • Billing address

  • Service or installation address

  • Project details

  • Payment information (processed securely through third-party payment providers)

  • Communications you send to us

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide estimates and consultations

  • Schedule appointments and installations

  • Process orders and payments

  • Deliver products and services

  • Respond to customer inquiries

  • Provide customer support

  • Process warranty requests

  • Improve our website and customer experience

  • Send service-related communications

  • Send SMS messages when you have provided your consent

  • Comply with applicable legal obligations

3. SMS Communications

If you voluntarily provide your mobile phone number and opt in, UpThrone Window Treatments may send you SMS text messages regarding:

  • Appointment confirmations

  • Appointment reminders

  • Estimate updates

  • Order confirmations

  • Order status updates

  • Installation scheduling

  • Customer support communications

  • Account notifications

Marketing or promotional text messages will only be sent if you have separately consented to receive them.

Message frequency varies based on your interaction with UpThrone Window Treatments.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Wireless carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We value your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to operate our business or comply with legal obligations, including with:

  • Product manufacturers

  • Professional installation partners

  • Payment processors

  • Customer Relationship Management (CRM) providers

  • Website hosting providers

  • Technology service providers

  • Government authorities when required by law

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

We may use technologies including:

  • Cookies

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Pixel

These technologies help us:

  • Analyze website traffic

  • Improve website performance

  • Measure advertising effectiveness

  • Remember user preferences

You may disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

6. Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where permitted by law

  • Withdraw consent for marketing communications

  • Opt out of SMS communications by replying STOP

  • Request additional information regarding how your personal information is processed

To exercise any of these rights, please contact us using the information below.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we will promptly delete such information.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience.

UpThrone Window Treatments is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting the revised Privacy Policy on this page with an updated Effective Date.

Your continued use of our website after changes have been posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact:

UpThrone Window Treatments

Phone: 713-201-8370

Email: contact@upthrone.com

Business Address: 5101 Avenue H Suite:23, Rosenberg, TX 77471